Privacy Policy for Grounded Socials

Effective Date: 15.10.24

Grounded Socials ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (https://www.groundedsocials.co.uk/) and engage with our services. By using our website and services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Personal data that you provide to us, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Business information relevant to providing our services

1.2 Usage Data

We collect data about your interactions with our website through tools such as Google Analytics and Squarespace analytics. This may include:

  • Your IP address

  • Browser type and version

  • Pages visited

  • Time and date of your visit

  • Time spent on each page

  • Other diagnostic data

1.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us analyse website traffic and track your preferences. You can choose to disable cookies through your browser settings, though this may affect the website’s functionality.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: To deliver and manage the services you request from us, such as social media management and consultancy.

  • To Improve Our Website: Using Google Analytics and Squarespace analytics, we assess visitor engagement to improve our content and website functionality.

  • To Communicate with You: To respond to inquiries, provide updates, and share information about our services.

  • For Marketing Purposes: With your consent, we may send you marketing emails or newsletters that we believe would interest you. You can opt out of these communications at any time.

3. Disclosure of Your Information

We may disclose your personal information in the following cases:

  • With Service Providers: We may share information with third-party providers, such as Google Analytics, to perform website analytics.

  • Legal Requirements: We may disclose your information if required to do so by law, or to respond to valid requests from public authorities.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.

4. Data Security

We take reasonable precautions to protect your information. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal data.

6. Your Rights

Under the UK General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, including:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request corrections to any inaccurate or incomplete data.

  • Erasure: The right to request deletion of your personal data, under certain conditions.

  • Restriction: The right to request restrictions on processing your personal data.

  • Data Portability: The right to request transfer of your data to another organisation.

To exercise these rights, please contact us at the details provided below.

7. Cookies

We use cookies through Squarespace and Google Analytics to enhance your experience and track user interactions with our website. For more information on our use of cookies and how to control them, please refer to our Cookie Policy.

8. Changes to This Policy

We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this page regularly for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us here.